Returns Policy

1. Please insist on your receipt when you make payments in order to facilitate any future returns.

• We will refund normal-priced merchandise including shoes and handbags within 10 days of purchase.
• An original purchase receipt must be presented.
• The original price tag must be attached.
• The product must be in a saleable condition.
• Refunds will only be made in the same tender as the  purchase tender.
• If your product meets the above refund requirements, you can easly exchange your garment without a courier fee at any Contempo store nationwide. If you'd prefer to refund your garment via courier please email [email protected].

• We will do an exchange of merchandise within a period of  30 days of the original purchase.
• An original purchase receipt must be presented.
• If your product meets the above exchange requirements, you can easly exchange your garment without a courier fee at any Contempo store nationwide. If you'd prefer to exchange your garment via courier please email [email protected].

4. No refund(s) will be done on sale merchandise, however,  exchanges will be carried out. 

5. A gift voucher may be offered should you not find anything suitable in the store.

6. Gift vouchers may not be refunded or exchanged for cash.

7. For hygiene reasons, underwear and earrings will not be refunded or exchanged.

8. An exchange or refund can be made at any one of our  Contempo stores.